Web hosting is a crucial part of any website success. Thus, opting for the best website hosting companies in South Africa is ideal. 

According to a Statistica, there’s a steady rise in internet usage in South Africa. This year, 2021, there are around 38.13 million active internet users in Africa alone.

There’s also a surge of website demand for small-to-medium enterprises (SME’s) and well-established businesses. Due to these reasons, the demand for the best website hosting companies in South Africa has also widened significantly.

For these reasons, many novice website hosting companies have sprouted in almost every corner of the country. In this article, you’ll know:


  • Top Reasons Why Website Hosting Is Crucial for Your Business
  • The Qualities of the Best Website Hosting Companies in South Africa
  • The Best Website Hosting Companies in South Africa


With this guide, you’ll know what to look for in a website hosting company and understand why it’s crucial to have your website hosted by a reliable website hosting company. In addition, we’ll be giving you a list of the best website hosting companies in South Africa that you can freely choose from to host your website.


Top Reasons Why Web Hosting Is Crucial for Your Business

Web hosting
The best web hosting company in South Africa

Since most businesses are adopting the digital approach, there’s an influx of necessity for more websites on the internet. This isn’t surprising, as a good website can help you get more traffic for your business and generate revenue.

However, not all who set up an online business succeed in decoding the digital code. Most businesses fail due to bad user experience and poor website functionality.

Thus, it’s essential to activate the three pillars of website usability, which are:

Merely buying a domain isn’t enough as you need web hosting to save your web files and secure your website’s availability online. On top of that, getting a dedicated server is much more costly and impractical than having your site hosted.

Website hosting is crucial for your business success because of the following reasons:


  • It provides data storage.
  • It gives a stable and secured server environment.
  • Website hosting boasts a fast load time.
  • It renders reliable customer service.


Moreover, website hosting also offers customised pricing, depending on each client’s needs. A trustworthy website hosting company is a must-have for your website so it can run smoothly without buckling under high bandwidth pressures.


The Qualities of the Best Website Hosting Companies in South Africa

When it comes to finding the best website hosting companies in South Africa, it can be a challenging task to do. This is because many web hosting companies sprouted out of nowhere and claim to be among the best website hosting companies in South Africa when they’re only just started their business.

So, to help you choose the right and the best website hosting company for your website, we’ve made a set of qualities you can use to evaluate the best website hosting companies in South Africa.

So, here are the qualities of the best website hosting companies:


Quality #1: Reliability

Each time your website goes down, the number of your visitors also decreases. Losing visitors will eventually lead to profit loss and earn you a bad reputation due to the downtime of your site.

Thus, never let yourself be alone when your site crashes down. A good and reliable hosting company will be there for you right away to render solutions and return your site operations shortly. 

To find out the reliability of each web hosting company, see their reviews on the internet if there are complaints against them and how they handle each complaint. For example, did they respond to their customer’s complaint or stay silent and let the review go unanswered?

If they didn’t take the time to apologise and resolve the issue, it’s a red flag, and you should avoid this type of web hosting company at all costs. It only shows that they don’t take their responsibilities well, and trust me, you wouldn’t want that kind of company hosting your website.        


Quality #2: Exceptional Customer Support

Another vital aspect of the best website hosting companies in South Africa is exceptional customer support. Nothing is more frustrating than not getting the assistance that you need right away.

Thus, make sure to find out the hours of support from your chosen hosting company and how easy it is to reach someone. Getting a quick response to resolve the issue is crucial, so ensure that the website hosting company you’ve chosen can provide you with that. 


Quality #3: Fast Load Time

With the advancement of technology, waiting for a website to process information for six seconds is considered a long time. The ideal website load time is between 2 to 5 seconds

However, even after two seconds, there’s a greater possibility for bounce rates. According to the same source, 40% of the polled internet users abandon a site if it takes more than 3 seconds to load.

Thus, make sure to choose only among the best website hosting companies in South Africa to get exceptional web hosting services


Quality #4: Bandwidth

Another essential quality of a good website hosting company is the bandwidth they offer. Basically, bandwidth is the term used to indicate the quantity of data transferred between a site, the users and servers.

It’s the capacity of connection between the servers and their users. For example, a web hosting provider may offer 8 GB per month to your website.

If you have too much traffic and your usage exceed the allocated 8 GB budget, they can either cut off your site’s connection or charge you more. So, make sure that your chosen website hosting company allows you to purchase more bandwidth when you need it.

That way, you won’t lack bandwidth just in case you consume the allocated budget for a month.


Quality #5: Substantial Space

Substantial space is essential to have enough space for what you’re planning to do with your website. It’s affordable, so it’s best to get a lot of it for your site.


Quality #6: Adequate Email 

Email capacity is very important. Thus, check with your service provider if there’s a limit to the email boxes number you can have and other email features. It’s best if you have complete control over your email and can manage them by yourself. 

This is why it’s very crucial to choose only among the best website hosting companies in South Africa to sufficiently meet the need of your site.

Quality #7: Best Features and Technology

When you choose your website hosting company, it’s best to see their features and technology to ensure you have all the options you need. Ensure to watch their control panel, scripting language support, the number of supported sub-domains to see if they fit your needs.

For more info about web hosting and its pricing plans, you may visit the sites of the best website hosting companies in South Africa and see if it’s what you need.


Top-Notch Website Hosting Companies in South Africa

Since many website hosting companies are sprouting in every corner of the country, we’ve listed some of the best ones below:

1.)Xploited Media

As one of the best website hosting companies in South Africa, Xploited Media has been offering affordable, fast, secure and reliable hosting services for all types of businesses for 20 years. All their plans include:


  • Daily backups
  • Free domain
  • Website monitoring
  • Google Adwords
  • Free website transfer
  • Daily malware scans


The hosting company helps each business to move forward by providing top-notch hosting services. So, whether you’re a start-up or a well-established business, you can entrust your website hosting to the 20 years of experience of Xploited Media.



Afrihost is also one of the best website hosting companies in Africa that offer reliable hosting services to its clients. They have over 21 years of experience in the business and continue to deliver excellent services.

 They offer various hosting services, such as:

  • Linux web hosting
  • Cloud hosting
  • Windows web hosting
  • Specialised hosting



Xneelo is a trusted and among of the best web hosting companies in Soth Africa that have been helping businesses to grow since 1999. They also offer great customer support to their clients to ensure they’re present whenever needed. 

Their hosting plan starts at R99 to R439 per month. Parts of their plans are:

  • Webmail
  • Storage
  • Unlimited traffic
  • Control panel

These three are among the best website hosting companies in South Africa that have positive reviews from their clients, and you can view them on their respective websites. So, if you’re looking for the best of the best website hosting providers, these three are worth considering.